Let's make it right.
Benro prides itself of building the best imaging solutions and providing unparalleled customer service. Our goal is to make sure the photographers and videographers who share our passion are completely satisfied. However, if you need to return an item, we're here to help.
You have 30 days to return your merchandise. Returned items must be in their original packaging and in new and unused condition. Once you return the merchandise, you can also track your return and refund from your account.
To return any products, you need to obtain a Return number.
To receive a Return number and initiate a return, log into your account using the name and password you created at checkout: