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Contact Us

We'd love to hear from you.

BENRO offers personal assistance in the USA via e-mail, fax or phone.

We offer personal assistance in the USA via e-mail and phone. We will respond to email promptly during the business week, Monday ~ Friday, 9 am to 5 pm Eastern Time.

To check on an order                      sales@benrousa.com             914.347.3301

To inquire about a return               returns@benrousa.com          914.345.5407

For technical support                      support@benrousa.com          914.347.3302

For service and repairs                   service@benrousa.com          914.345.5426

To order replacement parts           parts@benrousa.com             914.345.5414

For Canadian residents, please contact info@macgroupca.com

For further details for parts and repair please visit: https://www.benrousa.com/customer-support/service-info


Where to buy outside the USA: www.benrousa.com/where-to-buy/international-distributors



To inquire about distribution rights outside the USA: info@macgroupeu.com